Open Access Lab


Support Staff

Support staff are available in staffed Open Access Labs (OALs). Staffed OALs are located in the Student Computing Center (SCC), Blocker Building, and West Campus Library (WCL). To view hours of operation, please see the Daily Lab Hours

IT Self Service 

If support staff are not available, please visit IT Self Service to request help, search supporting documentation and reach other services. Their online IT Chat is available every day from 8 AM-12 Midnight.

Help Desk Central

Help Desk Central (HDC) answers computing questions any time, day or night, 365 days a year. HDC is open from 8 AM-12 Midnight and is located in the DPC/Computing Services Annex, Room 104. If you need help outside of these hours, please call 979.845.8300 or email, or visit

Frequently Asked Questions (FAQs)




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