There are charges associated with all printing that occurs in the Open Access Labs (OAL). Each student gets a $30 print allocation each semester and $15 for the summer semester. Once the allocation is used, students must add money to their account to continue printing. To add money, visit https://print.tamu.edu

The current print rates are:
 

Your current print balance will be displayed on a pop-up screen every time you print. You can also sign in to a Print Kiosk to see your print balance. Click here to see more information about kiosks.

To Request a Print Refund:

First, check that your account was charged for a missing or a problematic print. Log into http://aggieprint.tamu.edu with your NetID and password and click the ''Activity'' tab.

Next, confirm that you are eligible for a print refund by checking the lists below.

We issue print refunds for:
•Printouts of poor quality due to printer malfunction
•Printouts for which you are charged, but which do not print

We do not issue print refunds for:
•Printouts of poor resolution due to file quality
•Problems due to misinformation from faculty or instructors (i.e. telling students incorrect information)
•Problems due to customer error
•Problems due to misconfigured printing options (i.e. greyscale box checked on color printouts)
•Printouts older than 3 business days at the time of the request

If you would like to request a print refund for one or more printouts that you have been charged for you will need the following:
•Your print charge information (available at http://aggieprint.tamu.edu)
•Your printout (if something printed)
•A completed online print refund request form (available at u.tamu.edu/PrintRefundRequest)

Upon submission of the online print refund request form, you will receive 2 emails. The first email will be a confirmation email of your print refund request. The second email will be from TAMU IT and will contain a seven-digit reference number following the word "INC".

If you are turning in a printout, please write this reference number on your printout and submit it to one of the following locations:
•Student Computing Center, Resource Desk
•Blocker, Print Room 130A
•West Campus Library Lab, Print Room 136

Thank you for taking the time to complete the print refund request form. If you have any questions about your print refund request, you may reply to the email from TAMU IT that you received containing your seven-digit INC number.

*** Not all requests will result in a refund.***

It's as simple as "Swipe, Select, Print!"  New Print Kiosks maintained by the Open Access Labs (OAL) allow students to print in libraries and other computer labs using their semester print allocation or funds they have added to their account. Once a print job is sent from any OAL computer, students can visit a print kiosk to release their printout. 
How does it work?
Print as you normally would from any OAL computer.  When you are ready to collect your printouts, go to a Print Kiosk. You must release your printout within two hours. See Print Kiosk Locations Below

Swipe your Texas A&M ID to log in. You can also log in by entering your NetID and password if you don’t have your ID.


A list of your print jobs will appear.


Select the print job you want to print. 
If you would like to print the entire list of print jobs, select Check All.


Then select Print.



You will see a warning screen about your print allocation. If you don't have any printouts remaining, you must add money to your account by visiting https://print.tamu.edu before you can release your print job. Select Continue. 


When you are done, select I'm Done to exit.


Your printouts will be sent to the printer next to the touch screen.

Where are the Print Kiosks located?
Due to reduced hours and staff during covid, some locations listed below may be closed until the 2021 Fall Semester:
Agriculture and Life Sciences Building
Allen Building
Annenberg Presidential Conference Center
Ash Leadership Learning Center
Ash II Leadership Learning Center
Architecture Building
Blocker Building
Bright Football Complex
Business Library and Collaboration Commons
Buzbee Leadership Learning Center
Evans Library
Evans Library Annex
Francis Hall
Garden Apartments CLC
Harrington Education Center Office Tower
Harvey Bright Building
Horticulture / Forest Science Building
Hullabaloo Residence Hall CLC
James Cain Building
Koldus Building
Legett Hall
Liberal Arts and Arts & Humanities Building
Medical Sciences Library
Memorial Student Center
Plank Leadership Learning Center
Psychology Building
Southside CLC (Commons)
Student Computing Center
Thompson Hall
Veterinary Medicine Building 2
Wehner Building
White Creek Apartments Activity Center
White Creek Community Center
Zachry Engineering Education Complex

FAQ

Q:  I tried to print one of my jobs, but an error came up and the job disappeared.  What happened?

A:  Print jobs must be less than 100 pages or 100 megabytes or else they will be deleted when you attempt to print them.  High-capacity printers in Blocker, West Campus Library and the Student Computing Center are better suited for large print jobs.

Q:  How long do my print jobs stay in the queue?
A.  Once you print to a Print Kiosk, you have two hours to release the printout. After that, the print job will be deleted.

Q:  If you delete my print job, am I charged for it?
A:  No.  You are not charged until the job is sent to the printer.

AggiePrint is a tool that allows on-the-go printing to the Open Access Labs print kiosks from smartphones, laptops and virtually any device with email capabilities. To get started, send a file you want to print to aggieprint@tamu.edu. All Texas A&M students, faculty, and staff can use AggiePrint. 

AggiePrint Locations

Mobile printing is available from anywhere. Once you submit your print job via email, you can pick up the printouts at any mobile-enabled print kiosk. You must pick up your printout within two hours of submitting it.

Not all OAL Kiosks are mobile enabled yet. The mobile print capability will continue to be added to OAL kiosks over the summer. Look for the Mobile Enabled sticker at kiosks located at:

• Evans Library (1st Floor Reading Room)
• Horticulture & Forest Science Building (Room 119X)
• Memorial Student Center 1st Floor
• Medical Science Library (EC)
• Student Computing Center (2nd floor kiosk)
• West Campus Library (3rd floor kiosk)
• University Apartments Community Center (UACC)

Using AggiePrint

1)      Email a file to Aggieprint@tamu.edu with your desired print materials attached. Accepted file types include Word, Excel, PowerPoint, Visio, PDF, Images, TXT, CSV and RTF. Files must be less than 50 MB.

2)      If you’ve never sent a file from a particular email address, you will receive an email from AggiePrint with instructions on how to register your email.   If you are sending from a registered email address, you will receive an email from AggiePrint when your files are ready to be printed.

3)      Go to any mobile-enabled print kiosk on campus and release your prints. Print jobs will be stored for two hours. Note: The cost of these prints will be deducted from your TAMU print balance once you release the prints from a print kiosk. To learn more about print kiosks and their locations around campus, refer to the Print Kiosk section above.. 

For additional help with AggiePrint, visit: 
https://tamu.service-now.com/kb_view.do?sysparm_article=KB0013510

For additional support, please contact Help Desk Central at hdc@tamu.edu or 979.845.8300.