Texas A&M University Computing and Information Services (CIS) department is looking for student employees to provide customer support and assistance in various campus computing labs. If you enjoy working with people and computers, this is the job for you. As a student employee at a campus computing lab, you will be given flexible hours, get exposure to a team environment, receive regular raises and promotions, work on campus, and learn computing and customer service skills. This is an excellent opportunity to develop your references for future professional employment.
Duties include distribution of printouts, troubleshooting printer problems, assisting customers with software and printing, password changes, answering phones, troubleshooting PC problems, cleaning lab equipment as well as leadership opportunities as student leaders in the labs. Weekly training sessions are mandatory. Assistants are reviewed twice a year and receive pay increases as duties and skills develop. Some labs are open 24 hours a day during the week and on weekends, so we have hours for morning people, night owls, and everyone in between. Assistants must be able to work with a very diverse group of Faculty, Staff and students.
We are looking for dependable, punctual, self-motivated students who can work with minimal supervision. Lab workers must demonstrate a willingness to learn the lab software and equipment and be able communicate and use that knowledge to assist lab customers (students, faculty, staff) in using the lab resources.
- Active student at TAMU
- Fluent in the English language with good phone manners
- Know the basics of Microsoft Office products and be willing to learn about others
- GPR of 2.5 or better
- Graduation date at least 2 semesters away (Fall and Spring)
- Able and willing to work some late night hours, early morning hours or weekend hours
- Work a minimum of 10 hours per week (Most workers average 20 hours per week)
While we need people for all times of the day, we are specifically looking to cover late nights (10p.m.-7:00 a.m.), early morning (7:00a.m. to 10:00 a.m.) and weekends.
To apply, fill out an application and be sure to include a resume. Drop it off in one of the following locations:
- Blocker Computing Lab
- Student Computing Center
- West Campus Library Computing Lab
- Wisenbaker Computing Lab
Preferred applicants will be contacted directly for interview appointments.
Applicants should not contact the CIS offices to make an appointment.